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Jammed phone lines are a big problem if you’re a retiree calling your online broker to manage your registered retirement income fund.
Waits of 90 minutes and longer are common, as are calls that get dropped while you’re in the queue. Readers report trying and failing to get through for days in a row. As I said in a recent column, we are seeing an epic failure of customer service at the country’s online brokerage firms.
Covid 19 coronavirus: Psychotherapist explains how to cope with anxiety during lockdown 3.0
14 Feb, 2021 07:23 PM
3 minutes to read
Psychotherapist Kyle MacDonald has some advice on how to deal with lockdown stress. Photo / Getty Images
Psychotherapist Kyle MacDonald has some advice on how to deal with lockdown stress. Photo / Getty Images
NZ Herald
With Auckland at alert level 3 and the rest of New Zealand at level 2, the next couple of days could be an anxiety-inducing wait for Kiwis.
For many of us, heading back into lockdown will mean an all too familiar feeling of dread.
So while we re all cooped up in our homes yet again waiting on those 1pm or 4pm updates, what can we do to keep calm and avoid getting caught up in the uncertainty?